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Returns & exchanges.

Exchanges are accepted within 2 days of purchase, with the receipt.

Exchanges

  • Bring the piece back within 2 days of purchase, unworn and with the tags on, together with the receipt from the sale.
  • The receipt is what proves the purchase and its date. Without it the shop cannot place the sale, and the exchange cannot be processed.
  • Exchanges are made against anything else on the rail of the same value, or against a credit for the difference.
  • Because the shop buys narrow, the identical piece in another size is not always available — an exchange may have to be against something else.

Faulty or damaged pieces

  • If a piece is faulty or was damaged before you bought it, tell us within 48 hours, with photographs if you have already left the shop.
  • We will look at it and arrange a replacement or a store credit, depending on whether the piece can be replaced from stock.

What cannot be exchanged

  • Anything worn, washed, or returned without its tags.
  • Anything altered or tailored to fit after purchase.
  • Anything brought back after the 2-day window has passed.

Refunds

Where a refund is agreed, it goes back by the same method the payment was made: a card or UPI payment is refunded to the account it came from, and a cash purchase is refunded in cash at the counter. How long a card or UPI refund takes to appear is set by your bank, not by the shop.

Talk to us first

Almost everything is quicker settled on the phone than by post. Call +91 6262888867 with the bill number from your receipt.